Cancellation and Refund Policy

At Pampered Organically, customer satisfaction is our top priority. We understand that there may be times when you need to cancel an order or request a refund. Here’s how we handle such situations:

Order Cancellation

• • You can cancel your order before the shipment. Please email us at pampered.organically.help@gmail.com or call us at +919902843635 with your order details.

• • Orders already shipped cannot be canceled.

Return and Refund Eligibility

We accept returns and process refunds in the following cases:

1. • Defective or Damaged Products:
     • • If your product arrives damaged or defective, please notify us within 48 hours of delivery.
     • • Provide a clear photo of the damaged product and your order details to pampered.organically.help@gmail.com.

1. • Wrong Product Delivered:
     • • If you’ve received an incorrect item, please get in touch with us within 48 hours, and we will arrange for a replacement or refund.

1. • Non-Returnable Items:
     • • Due to hygiene and safety reasons, we do not accept returns or refunds on opened or used products unless they are defective.

Refund Process

• • Once your return is approved, your refund will be processed within 5-7 business days. The amount will be credited to your original payment method.

• • In case of canceled orders (before shipping), a full refund will be issued within 2-3 business days.

Shipping Costs for Returns

• • If the return is due to an error on our part (e.g., wrong or defective product), we will cover the return shipping cost.

Contact Us

If you have any questions or concerns about cancellations and refunds, feel free to reach out to us:

• • Email: pampered.organically.help@gmail.com

• • Phone: +919902843635